✦ FAQ

Frequently Asked Questions

Everything you need to know about Glouren. Can't find your answer? Email us at support@glouren.com.

The Product
Yes. Glouren combines 660nm red light, 850nm near-infrared, and gentle heat to soothe discomfort and relax muscles — non-invasive, with nothing to swallow or apply.
Most people use it for 15 to 20 minutes, once a day. The controller offers 6 timers (5/10/15/20/25/30 min) so you can set it and relax hands-free.
Around the waist, lower back, or belly. The 130x18cm strap is one-size adjustable and secures comfortably from petite to plus.
Both deliver red light, infrared, and heat. The Vibrate model adds a soothing pulse and vibration massage for extra muscle relaxation.
No. The Glouren Infrared Therapy Waist Belt is a wellness device intended for general wellbeing and comfort. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition. These statements have not been evaluated by the FDA. If you are experiencing chronic pain or a medical condition, please consult a qualified healthcare professional.
Shipping & Orders
Shipping is free and fully tracked, arriving in roughly 8 days.
Once your order ships you'll receive a dispatch email with your tracking number. You can also visit our Track Order page and enter your tracking number there.
Returns & Guarantee
Every order is backed by a 30-day money-back guarantee with returns covered. Questions? Email support@glouren.com — we reply within 24 hours.
Still have a question? Our team replies within 24 hours, Monday – Friday.